58 Comments
User's avatar
David Franklin's avatar

I don't want to sound paranoid; nonetheless it did cross my mind that the demand for refund which winds up costing you $15.00 plus the original charge amount could be a deliberate way of causing you financial harm. Yes, I know that it is very unlikely, but much more unlikely events have proven to be authentic in the last 8 years when people have been driven by rage in their bubbles to do the unlikely. I love your work, think it a necessary public palliative, and will soon upgrade when my ongoing bills recede a bit.

MJ's avatar
Jul 28Edited

I can think of several “troll types” who have posted here that seem to be the sort who would do exactly this on purpose.

Upinthehills's avatar

Sounds plausible as I wouldn’t waste my time to dispute $5. There’s so many other things to do with one’s time. They seem incredibly petty and disgruntled.

DPatrick's avatar

That’s not at all a paranoid observation. As often as it happens to Sasha and as often as Sasha points out the best way to handle misunderstandings and accidents, it is far more likely that at least some of them are intentional.

How could you read FTTTFT for six weeks or more without learning how to handle your desire to obtain a $5 refund from her in a fair and decent way?

The people that do this here are not usually mistaken.

Kurt's avatar

I wouldn’t put it past half the jokers who troll you on X. A bunch of them are A-holes. You know that, Sasha. Posting on this topic could give the next one the idea. Who knows?

Jim Trageser's avatar

My thought exactly - my guess is some folks only subscribe so they can dispute the charge and mess with her.

mrdoug1's avatar

That’s actually not all that unlikely, sad to say.

brian kenner's avatar

It is unfair. They are scum. You are great.

Paul Scofield's avatar

Just left $15 tip to cover the refund. I hope the POS that filed that dispute chokes on it.

Dena's avatar

Great idea - I did as well. However I only found the tip jar link when I tapped into Sasha’s link to her older Substack with instructions on how to get a refund - & there was the tip jar at the end of the article. I read Sasha in the app & would like to see the tip jar every issue. I’m sure it’s possible as other writers insert it. I bet it would remind people to give in appreciation of her work.

Paul Scofield's avatar

Good on you, Dena! Bravo.

I think most folks on this board appreciate Stone's work and give what and when they can. So, yay for those who support her in the way they are able to -- monetary or otherwise. :-)

Dena's avatar

Thanks! Sasha admits to not being the best at the business end of writing. The easier it is to access & the more visible the tip/giving link is for readers, the more they will support her monetarily I think.

VICKI's avatar

That is a great idea to always list TIP JAR in plain sight.

Jim M's avatar

You beat me to it, you SOB! I'm uppin' it to $20! Nyah! Nyah, nyah nayah nayah!

Paul Scofield's avatar

This SOB and Trump guy (but I repeat myself!) salutes you!

Jim M's avatar

Just did it. I wasn't at my computer (which has all this payment mumbo jumbo saved... lol) I'm SUCH a Boomer...

David L Cavicke's avatar

I decided to upgrade to paid to support your work.

Pat Robinson's avatar

“ Thank you for your attention to this matter.”

I’ve heard that somewhere 😂😂😂

VICKI's avatar

That made me laugh too. Of course now, when I want to make a point, I always close with "Thank you for your attention to this matter"....it's truly hilarious.

Lon Hocker's avatar

You write beautifully.

HAVUK's avatar

It's worth paying for your work, Sasha. I see it as supporting free speech since much of what you write about wouldn't make it to MSM.

CallMeSkeptical's avatar

I'll send you another tip, on top of my subscription. It seems someone is just being an ahole.

Cooper Raymond's avatar

Sounds like the cult is phucking with our Sasha. NOT COOL!!!😡

steven t koenig's avatar

If you're a thief, you're the worst thief ever! What is wrong with people?

234's avatar

Bet my last dollar they're from Somalia.

steven t koenig's avatar

Bet it before they steal it!

mrdoug1's avatar

Seriously, many many blue haired, nose ringed, lily white, suburban American women are more than capable of this kind of hateful pettiness.

Martin Rossol's avatar

You have too much integrity to do it, but publishing names comes to mind.

R H's avatar

Don't need a name, just an email address. I'll sign them up for every porn site I can find.

VICKI's avatar

Yeah, it does. What a great idea. Or maybe not knowing todays haters.

Jim the Geek's avatar

Banks are evil dressed in a 3-piece suit. What people don't realize is that they collect on both sides of every credit card transaction, just at different rates. If a $5 charge was truly fraudulent then Substack should have to refund their percentage, Stripe theirs, and the writer whatever bit of $5 she actually got. You actually have no possible way to determine in advance if a charge is fraud, and no way to prevent it even if you knew. If enough writers get dinged for enough bogus chargebacks, I'm sure there is a lawyer somewhere that would like to file a class action. Kudos to all your readers who pitched in. The most generous people are often those who have had the wolf at the door at least once in their lives.

Rick Reynolds's avatar

So annoying. Guessing it's jerks plus some malefactors.

Hang in there, Sasha. You're so well-informed and have unique insights into the anti-Trump hive. And, your essays/posts are fun to read because you're such a good writer.

Sandy Masse's avatar

Your readers are great people, Sasha. Love you from Canada.

Wendell's avatar

Thank you 🙏 Substack has turned subscriptions, upgrades and cancellations into a nightmare. MY PROBLEM IS NOT WITH YOUR WORK!

In the absence of any form of two way communication subscriptions are not a profit center. However the frustrations lead to decisions that call for not subscribing by the reader. I can’t speak for you but I suspect they also lose some writers. PLEASE. NO CHATBOTS OR VIRTUAL ASSISTANTS, or whatever euphemism occurs to them. Nothing is more fun than repeating a question 5 times.

Lisa Ricketts's avatar

Let us hope it is just one spouse not conferring with another about an unknown or unrecognized transaction. My husband once put a stop payment on our HOA dues because he did not recognize the acronym of the new entity that was now managing the group. When the HOA marked us in arrears, only then did he realize his error. Since nearly all of us have experienced fraudulent charges, some more than others, we can jump to bad conclusions and react swiftly out of fear of a larger issue.