
I’ve been happily and innocently using Google Adsense for a few years now and have never had a single problem with it, other than the fact that it generates very little income. I used to think, Oh that Google, the homegrown, grass roots, bare-bones search engine who does such nice things to we bloggers, like paying us for ads and monitoring our traffic, even giving us funny little widgets or gadgets. Well guess what? Google has no customer service should something go wrong. People like me, faithful, albeit low-earning, devotees of Google are brushed aside when a problem arises that only a short conversation with a customer service rep would solve.
Google shuts completely down and it’s one slammed door after the next. It’s been five days since my last communication with a tech support person who gave me some random, generic response to my problem. Fifteen emails to them later and still, stony silence. Nothing. There is no way to reach their tech support by phone either. Basically, you’re shit out of luck.
You can’t complain to anyone because hey, Google is doing YOU a favor by paying you for ads, right? You can’t complain to such a benevolent corporation who doesn’t charge you anything to use their email or their search engine or their gadgets, those cute little useless gadgets that only exist because they can.
No, you are nothing to Google. You are one in a bazzilion who happens to leach off of their generous services. They don’t give a rip. Their silence tells you: go bug someone else with your questions.
And so, here I am, scrambling around to try to fix a problem Google won’t even acknowledge, let alone help me with. I know Google rules the world but I secretly hope someone comes up with something better, more attractive, less domineering, with a customer service staff to help those meaningless specks of dust that float through Google’s internet combustion machine.